Frequently Asked Questions
Everything you need to know about shopping with ANINE BING.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location but generally take 7-10 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process.
How do I care for my ANINE BING silk and leather pieces?
We recommend professional dry cleaning for all silk garments and leather specialty cleaning for our jackets and accessories to maintain their quality and longevity.
Can I change or cancel my order after it has been placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order has been processed. Please review your cart carefully before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible installment payments.